Listen to Comcast torture Ryan Block and Veronica Belmont as they try to...
@ohbejoyful wrote: JADP - reading this reminded me I needed to do the same thing; I called, was transferred to retention, and was able to cancel my account in under 60 seconds. I didn't do anything...
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@ohbejoyful wrote: There's a huge array of responses between "too nice" and "abusive". Read full topic
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@Ygret wrote: Fuck those pussy engagements. 'Nam was some serious shit. The man in the black pajamas, a worthy adversary. Read full topic
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@Ygret wrote: You won the lottery then. The rep you spoke to was at the end of their rope. Their spirit of engagement on behalf of comcast at an all time ebb... barely able to ask the question let...
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@Jessie_Olson wrote: ...and this is why I have satellite. I absolutely HATE comcast with a passion! Read full topic
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@crenquis wrote: In other words, it takes a blood sacrifice to get the minions of the Dark Lord to fulfill one's request? Read full topic
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@bsr wrote: I've done this (truthfully), and they did ask for my new address. I declined to give it, stating that I was signed up for e-bill through my bank, and if they DID want to send something...
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Listen to Comcast torture Ryan Block and Veronica Belmont as they try to...
@mcv wrote: SarekOfVulcan: Bear in mind that there is probably someone looking over the rep's shoulder (either recording (and yes, the client does pull recordings to check them), or literally sitting...
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@shaddack wrote: If it is along the line of sacrificing one minion to motivate the other ones to fulfill your request, it could even work. Read full topic
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@CharlieS wrote: How about: "I'm canceling my account because I'm going to prison for murdering a persistent customer service representative. Next question?" Read full topic
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@rocketpilot wrote: I guess "Editor in Chief and founder" of Engadget technically corresponds to "product manager" on an AoL org chart, but it's kind of a technicality, surely. Slightly disingenuous...
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@Dimitrios_Papag wrote: I almost forgot. I have Charter for Broadband and they have monopoly control where I live. So the other day I see this guy climbing the telephone pose and I don't think it's a...
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@Dimitrios_Papag wrote: Quite right JH. Unfortunately I need broadband internet, and I have actually contacted Fios and ATT. I got a hold of our rep and she said that the ATT people pulled out of the...
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@JoshuaP wrote: This is exactly what I was thinking. The last thing you want is to have them put you on hold or hang up on you. Read full topic
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@abarro wrote: Learn this frase so you never have to endure this BS and get a prompt cancelation:"Im moving to europe." Read full topic
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@redstarr wrote: I'm a HUGE fan of "No, thank you.". A polite "no, thank you.Please, (whatever your requested action is)." to every inquiry or request usually only takes a couple of repetitions and...
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@RF9 wrote: Just tell them that you're recording the call. It's amazing how much better behaved they are when you say that. Read full topic
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@hi_endian wrote: I just canceled my Comcast cable TV last week, but not my internet. Now, I don't trust them whatsoever, so I still need to actually check that it got canceled. That said, my response...
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@hi_endian wrote: What are these property crimes you speak of? Read full topic
View ArticleListen to Comcast torture Ryan Block and Veronica Belmont as they try to...
@hi_endian wrote: Damn, son, that's a great idea. Read full topic
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